Live·Case 01 / 01·2026·A New York venture firm·rt ··:··:··Z

One brain.
Seven brands.

A New York venture firm asked us to build one shared customer brain for their D2C portfolio. Every brand gets deeper insight than they could build alone, and chooses per experiment whether the learning travels to the rest of the fund or stays in house. Rolled in eight weeks.

Brands live
0
portfolio
Rollout
8
weeks
Experiments logged
0
since launch
Cross-brand plays
Continuous
mesh active
02.Setup

A portfolio of brands.
No shared brain. No shared learning.

Every brand in the portfolio was building its own view of the customer. Different tools, different definitions, different dashboards. When one brand cracked a retention loop, the others paid to learn it again from scratch.

Founders got siloed reports. Marketers got dashboards that ignored their day-to-day. The fund saw retrospective decks instead of a live picture.

The constraint was not data. It was a central brain the whole portfolio could share, that still felt native inside each brand.

03.Core

One brain.
Every brand plugs in.

The intelligence sits in the middle. Every brand plugs in their own stack and gets their own tenant on the same shared brain.

  • Shopify · Recharge · Klaviyo · Segment
  • Meta · TikTok · Google Ads
  • Zendesk · Gorgias · Notion
  • Foundation-model layer
01020304050607COREengine
04.Same brain · four faces

One brain.
Native inside every brand.

Flick through the tenants. Chrome, type, tone and colour switch; the underlying brain stays the same. Every brand opens what feels like a product built for them.

auto-cycling · tap to lock

NightingaleBedding · sleep
Tenant live
Repeat sleepers
38.4%
+2.1 pt / 30d
Voice guide. Slow, warm, considered.
Cohorts this week
Insomnia buyers
62%
Gift purchases
41%
Winter refresh
33%
Bundle buyers
28%
engine · coreskin · nightingale
05.Same data · three lenses

The marketer, the founder,
and the board see it differently.

Same underlying data. Each role gets it framed for the decision they actually make. Nobody scrolls past somebody else’s view.

Working view · daily

Which cohort is worth another dollar today?

CAC · new customer
$38.20
▼ 4.1% w/w
Best cohort: post-recipe visit
Payback · 30-day
72%
▲ 6 pt
TikTok winning creative pack
Repeat within 45d
31.4%
▲ 1.8 pt
Nightingale winter cohort
06.Portfolio learning · opt in per brand

Share the learning
or keep it in house.

Every brand chooses per experiment whether the learning stays private or joins the portfolio pool. When a shared experiment lands, the central brain matches the audience shape against every other brand and surfaces the winning play as a suggestion where it’s likely to work.

The data never travels. Only the plays do, and only the ones a brand chose to share.

mesh · streaming
07 tenants
NGTCLDVREKLPPRRJNCMRDENGINEmatch · route
Current play
CLDDay-3 upsell in post-purchase flow
NGTKLPJNC
Suggestion log
07.Outcomes

Central brain. Native feel.
Learning that compounds across the whole portfolio.

Brands live
7
portfolio
Rollout window
8 wk
brief → last tenant handed over
Engineers embedded
1 per brand
for the eight weeks
Cross-brand plays
Continuous
mesh runs 24 / 7
Experiments logged
2.8k+
and counting
Ownership
Each brand
post-handover
“We’ve never had this level of detail about our customers. And we get to choose what travels to the rest of the fund. The plays go, our data stays with us. It has changed how we run growth.”
Chief Marketing Officer, portfolio brand

Portfolio you want a brain across?

Bring us the problem.We’ll bring the system.